Welcome to Loco Boutique's FAQ page. Here you'll find answers to common questions about our swimwear, sustainability practices, and more. If you can't find the answer you're looking for, please don't hesitate to contact our customer service team.
About Loco Boutique
Q: When was Loco Boutique founded?
A: Loco Boutique was founded in 1978 in Hawaii. We've been crafting high-quality, sustainable swimwear for over four decades.
Q: Where are Loco Boutique products made?
A: All Loco Boutique swimwear is proudly made in Hawaii. We maintain our production locally to support the Hawaiian economy and ensure the highest quality standards.
Q: What makes Loco Boutique different from other swimwear brands?
A: Loco Boutique stands out for our commitment to sustainability, local Hawaiian production, innovative fabric technologies, and designs inspired by Hawaii's natural beauty. We blend traditional craftsmanship with cutting-edge eco-friendly practices.
Our Products
Q: What types of swimwear does Loco Boutique offer?
A: We offer a wide range of swimwear for women and men, including bikinis, one-pieces, board shorts, and our popular reversible designs. We also have a growing line of athletic and leisurewear.
Q: Are Loco Boutique swimsuits suitable for surfing and other water sports?
A: Absolutely! Our swimwear is designed with both style and performance in mind. Many of our pieces feature quick-dry technology, UV protection, and durable construction suitable for active water sports.
Q: How should I care for my Loco Boutique swimwear?
A: To keep your swimwear in top condition, we recommend rinsing it in fresh water after each use, hand washing with mild detergent, and air drying away from direct sunlight. Avoid wringing or twisting the fabric, and never use bleach or harsh chemicals.
Sustainability and Materials
Q: What sustainable materials does Loco Boutique use?
A: We use a variety of eco-friendly materials, including recycled polyester made from post-consumer plastic bottles, our proprietary Eco-Flex fabric (a blend of recycled materials), and other innovative, sustainable textiles. We're constantly researching and incorporating new eco-friendly materials.
Q: How does Loco Boutique reduce its environmental impact?
A: We reduce our environmental impact through several initiatives: using sustainable and recycled materials, maintaining local production to minimize transportation emissions, implementing waste reduction strategies in our design and production processes, and using eco-friendly dyes and printing techniques.
Q: Are Loco Boutique products biodegradable?
A: While our current products are not fully biodegradable, we are actively researching and developing biodegradable synthetic materials for future collections. Our focus is on creating durable products that last longer, reducing the need for frequent replacements and minimizing waste.
Ordering and Shipping
Q: Do you ship internationally?
A: Yes, we ship to many countries worldwide. Shipping rates and delivery times vary depending on the destination. Please check our shipping page for more details.
Q: What is your return policy?
A: We offer a 30-day return policy for unworn items in their original condition. Please visit our returns page for full details and instructions on how to initiate a return.
Q: Do you offer size exchanges?
A: Yes, we offer free size exchanges for domestic orders. If you need a different size, please contact our customer service team, and they will guide you through the exchange process.
Company Practices
Q: Does Loco Boutique support any environmental or community initiatives?
A: Yes, we actively participate in beach clean-ups, support local marine conservation efforts, and contribute to various community initiatives in Hawaii. We also partner with environmental organizations to promote ocean conservation and sustainable tourism.
Q: How does Loco Boutique ensure fair labor practices?
A: As all our production takes place in Hawaii, we adhere to strict U.S. labor laws and standards. We provide fair wages, safe working conditions, and opportunities for skill development. We regularly audit our facilities to ensure compliance with our ethical standards.
Q: What are Loco Boutique's future sustainability goals?
A: Our future goals include achieving carbon neutrality by 2030, developing fully biodegradable swimwear options, implementing a closed-loop recycling system for our products, and continually increasing the percentage of recycled and sustainable materials in our collections.